The ALIGN Model
The ALIGN model provides a step-by-step framework to move through conflict with clarity, purpose, and respect.
Developed from decades of experience in HR leadership, organizational development, and mediation, ALIGN empowers individuals, teams, and organizations to navigate difficult conversations, repair trust, and build more collaborative cultures.
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Each stage of ALIGN helps you understand what’s happening, what matters most, and how to move forward — turning moments of conflict into opportunities for growth.
ALIGN

ADDRESS YOURSELF
Understand your own interests and options
A
LISTEN AND SUMMARIZE
Listen without judgment
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INQUIRE WITH CURIOSITY
Ask with curiosity and identify their needs
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GENERATE OPTIONS
Solve their problem as well as yours
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NAVIGATE THE FUTURE
Chart the future and ensure understanding
N

Why it works…
Decades of Real-World Experience
Led by a former CHRO, attorney, and experienced mediator, we’ve been in the room where conflict happens and teams derail — and we know how to move people forward.
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Grounded in Research
Our ALIGN model is built on principles validated through decades of research in human behavior, neuroscience, workplace dynamics, and organizational development.
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Relationship-Centered Approach
We prioritize restoring trust and collaboration — not just settling issues. We help teams strengthen relationships through conflict, not in spite of it.
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Applicability Across All Types of Organizations
From law firms to nonprofits to global teams, we handle sensitive dynamics with professionalism, discretion, and measurable results.